Frequently Asked Questions

Why did checkout freeze?
If checkout freezes, please refresh the page or choose regular card checkout instead of Shop Pay. Some devices may experience temporary app issues.

How long does shipping take?
Orders are made to order and typically ship within 4–10 business days.

When will my order ship?
Orders are processed within 2–5 business days before shipping.

Can I change my order after placing it?
Please contact us within 12 hours of ordering for changes.

Do you accept returns?
Since items are made to order, returns are accepted only for damaged or incorrect items.

How can I contact you?
Email us at: IconicallyRaw@gmail.com